Don't leave your guests standing in queues

Digital pre-order for events

Your guests can now check in and out digitally

Communicate with your guests, anywhere and at any time

Let your guests order themselves

Let your guests make reservations on their own

Don't leave your guests standing in queues

Make an inquiry now!

Create a digital guest journey - more comfort, luxury and experiences for your guests.

luca Chat

Digital guest communication

A 3D phone surrounded by chat bubbles that symbolize communication and interactivity.

Your benefits at a glance

Direct contact to your guests via WhatsApp or email

Relief for reception: Automatic response repetitive questions

Automated task creation

Multilingual answer options

With luca Chat, you can communicate with your guests anytime, anywhere
überall mit deinen Gästen kommunizieren

Accompany

From booking to stay to departure — and in the best case, to booking again.

Two telephones on top of each other, surrounded by arrows on a white background.

Answer guest inquiries
‍in real time

The AI can answer frequently asked questions itself and tasks are created for requests such as new towels. This gives your team more time to answer other inquiries in person in the chat.

Inform quickly about your hotel

Changed restaurant opening times or a severe weather warning for the region will reach your guests quickly and directly in short messages.

Send new offers Angebote

Does the restaurant still have a few seats available? Does the spa have a special offer today? Let your guests know!

Two UI cards that show what offers look like in the app.

Persönliche Beratung?
Jetzt anfragen!

Erfahre hier, wie luca gemeinsam mit Käfer die Vorbestellungen in der bayerischen Staatsoper digitalisiert hat.

Jetzt entdecken

Vielen Dank!

Wir freuen uns drauf,
dich kennenzulernen.

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