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With automated upselling, luca automatically presents suitable offers at the right touchpoints – such as during digital check-in or throughout the stay – without your team needing to follow up manually.
Room upgrades, early check-in and late check-out, breakfast, spa sessions, parking, shuttles, and more – tailored to your property.
Precisely when they are relevant: during digital check-in and throughout the stay, when guests make spontaneous decisions.
No. The offers are automatically presented – more revenue without additional manual processes.
By offering unused upgrades and additional services precisely when the willingness to buy is highest – instead of reactively at the reception or not at all.
Yes. The offers are directly integrated into the digital check-in, turning every check-in into a sales opportunity.
Find out how Vienna House Andel's Berlin is using the luca platform to optimize digital processes and redefine the guest experience in business hotels here.