luca is your digital concierge

It makes life easier for both you and your guests.

A simple render of a QR code tray.A purple payment terminal with a card on it, while the possible payment methods are displayed on the screen.

Digital Check-in and Check-out

Your guests check in digitally before arrival. Integration into your PMS system means that all information is synchronized and stored in the right place. The registration form is filled out digitally straight away.

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Digital Guest Directory

QR codes distributed throughout the hotel give your guests access to the most important information about your hotel and the surrounding area at any time. You can recommend restaurants, give them tips for excursions, clearly display restaurant times, or send them current offers and information directly. Your guests can also communicate directly with the service staff via a chat function.

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Digital guest communication

Your guests can easily reach you and your team at any time via email or WhatsApp — i.e. the channels they use anyway. The AI answers simple questions directly, and for more complex tasks, the system creates tasks for your team. At the same time, you can also contact your guests at any time to provide them with offers or important information.

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Digital Ordering

Your guests can call up the menus of your bars, restaurants, or room service via QR codes. They can order and pay with just a few clicks - or have the amount written to their room.  While your guests relax and wait for their drinks by the pool, ordering saves walking distances for your service staff. Integration into the POS system ensures that billing is also very simple.

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Choose Your Coin

Freedom in
Every Transaction

Digital Check-in and Check-out

Your guests check in digitally before arrival. Integration into your PMS system means that all information is synchronized and stored in the right place. The registration form is filled out digitally straight away.

Discover now
A product mockup of a restaurant page.

Digital guest communication

Your guests can easily reach you and your team at any time via email or WhatsApp — i.e. the channels they use anyway. The AI answers simple questions directly, and for more complex tasks, the system creates tasks for your team. At the same time, you can also contact your guests at any time to provide them with offers or important information.

Discover now

Persönliche Beratung?
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Erfahre hier, wie luca gemeinsam mit Käfer die Vorbestellungen in der bayerischen Staatsoper digitalisiert hat.

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luca verpflichtet sich, deine Privatsphäre zu schützen und zu respektieren. Wir nutzen deine persönlichen Daten nur zur Verwaltung deines Kontos und zur Bereitstellung der von dir angeforderten Informationen, Produkte und Dienstleistungen. Weitere Informationen findest du in der "Datenschutzerklärung luca Website", besonders unter dem Punkt "Besucher:innen-Interaktion mit der Website". Indem du das Formular ausfüllst und einsendest, stimmst du zu, dass luca die oben angegebenen persönlichen Daten speichert und verarbeitet, um dir die angeforderten Inhalte bereitzustellen.
Vielen Dank!
Wir freuen uns drauf,
dich kennenzulernen.
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